Refund policy
Return & Refund Policy
All Sales are Final
Due to the nature of our products, hygiene standards, and health protection regulations, we do not accept returns or offer cash refunds once an order has been dispatched.
Store Credit & Discount Offers
If you are unsatisfied with your order or if there is an issue with your items, we do not issue monetary refunds. Instead, our customer support team will review your case and offer you a suitable discount code or store credit toward your next purchase.
Defective or Damaged Products
If you receive an item that is defective or damaged upon arrival, please contact our support within 48 hours of delivery with photo/video proof. While we do not process standard cash refunds, we will gladly provide a replacement or an equivalent discount for your inconvenience.